Important Notice: We are performing essential maintenance on 16th Oct between 05:30 AM to 1:30 PM. As a result, the websites and mobile app may be unavailable. You will however still be able to use your card for purchases and at ATMs. We apologies for the inconvenience and appreciate your patience.
Important Information
Cardholder Notice (closure) (English)
Cardholder Notice (closure) (Portuguese)
Cardholder Notice (expired cards) (English)
Cardholder Notice (expired cards) (Portuguese)
Contact Us
Details of how to contact the 24/7 Card Services team and make a complaint are available here
How to redeem unspent funds
If you wish to withdraw any remaining funds on your Card, you can contact the Cash Passport team on:
| Brazil (from landline) | 0800 892 3560 |
| Brazil (from mobile) | +55 21 3956 9200 |
General
Terms and Conditions
Please select your respective Terms and Conditions. These will give you all the necessary explanations on fees and limits and other useful Cash Passport information.
Single Currency Cash Passport
- Mastercard Cash Passport Pessoa Física
- Banrisul – cartão retirado na agência
- Banrisul – cartão entrega a domicílio
- Confidence
Multi-currency Cash Passport
